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My Practical Support

NEED SOME HELP?


To get instant answers, we've prepared some frequently asked questions for you.

Help for Members – Help and FAQ’s – frequently asked questions

Help for Providers – Help and FAQ’s – frequently asked questions

Help for Suppliers – Help and FAQ’s – frequently asked questions

FORGOT YOUR PASSWORD?

We have integrated our system which allows you to remember one password across all My Practical Support sites, including My Wish List, Market Place Shop. If your My Practical Support password is not working, this may be because you already have a My Practical Support membership. Forgotten password reminder.


INSURANCE ADVICE

Our expert insurance advisors are here to help you:

We're on hand to assist with...

o Find the perfect insurance level
o New Members
o Making a claim
o Claim cards
o Provider payments
o Online Shop- Choose the new must-have pieces
o Selected Retail Supplier purchases
o Utilising the Wishing Well
o Select handpicked gifts for yourself and your family

Email : customercare@mypracticalsupport.com.au

For an operator Call Back Service +61 (07) 3172 3787

Alternatively, get in touch with the team at My Practical Support below and we will be happy to assist you.

My Practical Support
A.B.N. 32 605 272 857
1569 Wynnum Road
Tingalpa 4173, Queensland
Australia
+61 (07) 3172 3787


CUSTOMER SERVICE ENQUIRY

Your enquiry is important to us, so if your question was not answered in the help pages, then please send us an email. We will be more than happy to help you.

Email : customercare@mypracticalsupport.com.au

CUSTOMER CARE

Our customer care team is available Monday to Friday 8.30 – 5.00pm, five days a week.


We're on hand to assist with...

o Purchasing insurance.
o New Member queries
o Claims
o Job Directory listings
o Create a list – Wishing Well through Your Contribution Register
o Find a list – Wishing Well through Your Contribution Register
o Detailed product information
o Delivery questions
o Exchange and return queries
o Placing orders
o Home Services Licensee and Franchisee Enquiries
o Supplier and Retailers Enquiries
o Channel Agents Enquiries

Email : customercare@mypracticalsupport.com.au

For an operator Call Back Service +61 (07) 3172 3787


OTHER INQUIRIES

Feedback and Suggestions
If you are happy with our service tell others. If you are not tell us.
feedback@mypracticalsupport.com.au

Press and Media
press@mypracticalsupport.com.au

Suppliers and Retailers
supplier@mypracticalsupport.com.au

Potential Contributors - photographers, health journalists or editors
editors@mypracticalsupport.com.au

If you are interested in working at My Practical Support or carrying out work experience with us, visit our Careers section which will give you information on what vacancies exist and how to apply.